Terms of Sale

Article 1 - Purpose

These Terms of Sale apply to candidates who book and pay for a session through TheFinanceRoom.

[NOTE AVOCAT] This draft is a working template and must be reviewed by French counsel before publication.

Article 2 - Service description

TheFinanceRoom enables candidates to reserve paid preparation sessions with independent interviewers. Sessions may include technical mock interviews, CV reviews, behavioural preparation or related finance-career preparation services.

Article 3 - Prices and taxes

Prices are displayed before payment. TheFinanceRoom may display prices in supported currencies. Any applicable taxes, fees or currency conversion information should be shown before order confirmation where required by law.

Article 4 - Payment

Payments are processed through Stripe. TheFinanceRoom does not store raw card details. The payment statement descriptor may appear as THEFINANCEROOM or a shortened Stripe-supported descriptor.

Article 5 - Order confirmation

A booking is confirmed only after successful payment and platform confirmation. The candidate receives the relevant session information after payment, including any available meeting link.

Article 6 - Cancellation and refunds

Unless otherwise stated at checkout:

• cancellation at least 24 hours before the session may qualify for a full refund;
• late cancellation may qualify for a partial refund;
• interviewer no-show may qualify for a full refund or platform credit;
• completed sessions are reviewed under the dispute and refund process.

[NOTE AVOCAT] Refund rules must be aligned with the final product flow and French consumer information requirements.

Article 7 - Right of withdrawal

Under French consumer law, candidates may have a 14-day right of withdrawal for distance contracts. Where a session may begin before the end of the withdrawal period, the candidate must expressly request immediate performance and acknowledge that the right of withdrawal may be waived once the service has been fully performed.

TheFinanceRoom requires a checkout checkbox where immediate performance is possible.

[NOTE AVOCAT] The withdrawal wording and checkbox mechanics are critical and require legal validation before launch.

Article 8 - Unsatisfactory session

TheFinanceRoom does not guarantee a specific outcome. If a candidate considers a session unsatisfactory, the candidate should contact support with factual details. TheFinanceRoom may review attendance, messages, meeting metadata and internal quality signals to assess a refund request.

Article 9 - Disputes

Candidates should contact TheFinanceRoom support first. TheFinanceRoom may request evidence and may involve the interviewer before reaching an operational decision.

Article 10 - Applicable law

These Terms of Sale are governed by French law, subject to mandatory consumer protection rules.