Terms of Sale

1. Scope

These Terms of Sale apply when a candidate books and pays for a session through TheFinanceRoom. They complement the Terms of Service.

2. Services

Paid services may include 60-minute technical mock interviews, CV reviews, interview preparation sessions and related feedback. Services are educational and preparatory. They do not guarantee jobs, offers, interviews, admissions, promotions or investment outcomes.

3. Price and payment

Prices are displayed before checkout. TheFinanceRoom records marketplace prices in USD. Stripe may offer localized payment methods where available. Payment is processed by Stripe and card details are not stored by TheFinanceRoom.

4. Marketplace commission

TheFinanceRoom may take a platform commission from completed marketplace bookings. The interviewer receives the remaining amount according to Stripe, payout, refund and platform rules.

5. Booking status

A booking may be pending, paid, awaiting interviewer confirmation, confirmed, completed, cancelled, refunded, disputed or under review. A payment does not guarantee that a specific interviewer will accept the booking.

6. Interviewer confirmation

After payment, the interviewer may be asked to confirm the session. If the interviewer does not confirm within the platform deadline or before the required session cutoff, TheFinanceRoom may cancel the booking and trigger a refund according to the refund policy.

7. Cancellation and refunds

Unless a stricter law applies:

• cancellation at least 24 hours before the session may receive a full refund;
• late candidate cancellation may receive a 50% refund;
• interviewer no-show or refusal may result in a full refund;
• suspected fraud, abuse or policy breach may be reviewed before funds are released.

Refund timing depends on Stripe and the candidate's payment method.

8. Right of withdrawal

Where consumer withdrawal rights apply, the candidate may be asked to acknowledge that the service can begin before the withdrawal period expires. If a service has been fully performed with the candidate's prior express request and acknowledgement, withdrawal rights may be affected under applicable law.

9. Session quality and disputes

TheFinanceRoom may review attendance, meeting metadata, disclosed recordings or transcripts, messages and user reports to assess disputes, no-shows, quality concerns and suspected abuse. Raw transcripts should not be retained after the quality assessment unless limited retention is justified.

10. Contact

Payment or refund questions should be sent to hello@thefinanceroom.io with the booking reference.